• Event at Advanced Enterprises, Inc

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    Name: Event at Advanced Enterprises, Inc
    Date: April 19, 2014
    Time: 10:00 AM - 1:00 PM CDT
    Website: http://www.advancedenterprisesinc.com
    Event Description:
    AEI will be holding a JOB FAIR Saturday, April 19th from 10am- 1pm at the corporate office located at 2183 W. Highway 98 in Mary Esther. 
    We are looking for applicants with sales and/or customer service experience (not required). The candidate must be willing to submit to a back ground check and drug screen. The candidate must have the ability to type 30 wpm or greater and  have a flexable schedule to be able to work evenings and weekends. 
    Please bring an updated resume and two forms of ID for immediate consideration.  If unable to attend this JOB FAIR please submit your resume to jtaylor@aeicorporate.net. or go to career builder.com/aei.
     
    Advanced Enterprises Inc. is an Inc. 5000 company.   AEI is an equal opportunity employer.






    Summary
    Employee will assists with orders, complaints, errors, cancelations, and other queries via phone in a relaxed call center enviroment.
     
    Primary responsibilities
    ? Resolve customer complaints via phone, email or mail with proper etiquette.
    ? Use telephones to reach out to customers.
    ? Greet customers warmly and ascertain problem or reason for calling.
    ? Assist with placement of orders, refunds, or exchanges.
    ? Advise on company information.
    ? Take payment information and other pertinent information such as addresses and phone numbers.
    ? Place orders.
    ? Answer questions about warranties or terms of sale.
    ? Handle product recalls.
    ? Inform customer of deals and promotions.
    ? Sell products and services.
    ? Utilize computer technology to handle high call volumes.
    ? Work with customer service manager to ensure proper customer service is being delivered.
    ? Close out or open call records.
    ? Compile reports on overall customer satisfaction.
    ? Read from scripts.
    ? Handle changes in policies or renewals.
    ? Answer incoming calls and perform Quality Assurance. ? Use questioning and listening skills that support effective telephone communication.
    ? Understand the impact of attitude in handling calls professionally.
    ? Apply the elements of building positive rapport with different types of customers over the phone.
    ? Apply appropriate actions to effectively control a telephone call.
    ? Identify voice skills and how to enhance a good telephone presentation
    Location:
    2183 W. Highway 98 Mary Esther, FL 32569
    Date/Time Information:
    Saturday, April 19th from 10 am - 1pm
    Contact Information:
    jtaylor@aeicorporate.net advancedenterprisesinc.com careerbuilder.com/aei
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    Fees/Admission:
    WALK INS ALWAYS WELCOME
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